What licensed dealers ask about buying and selling on Dealer2Dealer.
Who can join? Dealer2Dealer Auction is open exclusively to registered motor vehicle dealers operating in Australia. All registrations are verified before access is granted to ensure a secure, dealer-only trading.How do I get started? Register on our website and submit documentation confirming you are a licensed car dealer. Our team will review your application and provide your login details once approved. How are dealers verified? All applicants are required to provide proof of their dealer licence, along with contact details such as their address, phone number, and email address.
Are there any listing fees for sellers? No. Listing vehicles on Dealer2Dealer Auction is completely free.What is the seller success fee? A fixed seller success fee applies when a vehicle is successfully sold through Dealer2Dealer.- Vehicles sold from $1 to $2,000: $99 per car sold. - Vehicles sold above $2,000: $299 per car sold. All amounts are exclusive of GST.Are there any other fees or hidden costs? No. The only fee charged to sellers by Dealer2Dealer is the seller success fee when a vehicle is successfully sold. There are no subscription fees, no listing fees, and no hidden charges.
How do auctions work? Auctions run online on a weekly basis. Vehicles are listed as timed lots and dealers place bids from any internet-connected device, no physical attendance required. When a lot closes, the highest bid above the reserve price wins. If the reserve is not met, the vehicle may be relisted at the seller's discretion.Can I set a reserve price? Yes. Sellers can set a reserve price for each vehicle. The reserve is the minimum amount the vehicle will sell for. If bidding does not reach the reserve, the lot will be passed in and the seller may choose to relist or negotiate privately.What is the bid extension rule? To ensure all bidders have a fair opportunity to respond, the auction timer is automatically extended if a bid is placed in the final moments of a lot closing. This prevents last-second bidding from determining the outcome unfairly.
What happens when I win a vehicle? Once a lot closes and your bid is the highest above the reserve, you will receive the seller's contact details to arrange payment and collection directly. Dealer2Dealer does not handle vehicle payments, the transaction is completed directly between buyer and seller.Who arranges vehicle collection and transport? Collection and transport are arranged directly between the buyer and seller. What happens if a vehicle is misrepresented? All vehicles listed on the platform must be accurately described by the seller. If you believe a vehicle has been misrepresented, please contact our team immediately and we will assist in resolving the matter.
Do you provide support? Yes. Support is available for platform and process questions, including assistance with registration, listings, bidding, and post-auction queries. For platform technical issues, our auction system provider offers dedicated support.Is my information shared with other dealers during the auction? No. Dealer2Dealer maintains strict data separation between participants. Your personal and business information is not visible to other dealers on the platform.Still have questions? Our team is here to help. Contact Us
